We're Satellite Healthcare, one of the country's most innovative providers of patient-centered dialysis and kidney disease services. Known for our collegial and supportive corporate culture, our medical and clinical staffs are highly motivated and committed to promoting patient wellness and improved quality of life. At our attractive and comfortable treatment centers, our patients receive unparalleled renal disease education and treatment, medical technology, nutrition programs and social services.
The Satellite Healthcare Intern is provided an opportunity to experience the healthcare industry first-hand. By applying their education in a real-life working environment, they will receive a solid foundation of practical experience. Through project-based work across key business initiatives, as well as hands-on experience, they will be exposed to many aspects of the business. The projects will be varied and are based on the needs of the participating departments.
Working in partnership with others, you will build a network of support to help you develop professionally. The Intern will be provided the opportunity to be involved with the daily functions of the department. This position will be faced with the prospect of continued guidance through professional development and mentorship. Further details regarding projects and departmental responsibilities will be provided upon commencement of internship.
Essential Functions: The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite's I-CARE Standards.
Responsible for assisting with special projects, preparation of documents and presentations
Prepare documents and presentations for department staff and management
Willingly performs other duties as assigned, including administrative tasks for the assigned group as needed
Responsible for contributing to the Satellite Healthcare culture through exemplification of company values and customer service standards
Accountable for outstanding customer service to all external and internal customers
Develops and maintains effective relationships through effective and timely communication
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Must be enrolled in an accredited college or university as a second-year student or above or a recent college graduate (within the last 12 months) with a Bachelor's Degree or higher. Minimum 3.0 GPA required. Students in all majors will be considered.
Experience: One (1) year of customer service experience through either working or volunteering preferred
Knowledge, Skills & Abilities:
Ability to demonstrate exceptional customer service to both internal and external customers
Willingness to learn, develop, and contribute in a fun, fast-paced environment
Self-starter that brings both interpersonal skills and creative problem solving skills
Quick learner with attention to detail, high degree of confidentiality and solid organizational skills
Excellent communication skills and ability to effectively work with others
Able to read, write, speak, understand and satisfactorily communicate with others in English in person, over the phone and via email
Satellite Healthcare – Improving the Lives of Patients with Chronic Kidney Disease (CKD)In 1973, Norman S. Coplon, M.D. began Satellite Healthcare with the objective of improving the quality of life of his dialysis patients. Dr. Coplon established Satellite Healthcare as a not-for-profit, community benefit organization, which allows us to focus primarily on patients.Four decades later, Satellite Healthcare has shaped CKD healthcare in our industry, and continues to elevate the standards of patient care and innovation.Today, we provide a range of expert services to patients with chronic kidney disease (CKD). Satellite strives to individualize each patient's care to help him or her enjoy their life to the fullest.Satellite Dialysis — We operate 40 high-quality, state-of-the-art, patient-friendly dialysis centers that meet the long-term clinical needs of more than 4,000 CKD patients.Satellite WellBound — With more than 20 centers in place, we focus on personalized training and support for patients performing dialysis at home. In addition, WellBound provides a robust complement of pre-dialysis patient wellness education programs that can help prevent or slow the progression of early st...age CKD.At each of our centers, we put our patients first by providing:Compassionate care with a personalized touchWellness education to empower longer, healthier livesBest clinical practices resulting in outcomes that consistently exceed industry performance standards Opportunities for nephrologists to focus on their patients in comfortable, state-of-the-art environmentsIn addition to patient care, our clinical research division works on finding medical breakthroughs for CKD patients by conducting both internal and external research.For more information, contact Info@SatelliteHealth.com.